Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices following member complaints.
